FAQ

Is my watch covered by manufacturer's warranty?

All our watches are covered for 24 months from the date of purchase for manufacturing defects. Each watches are accompanied by the certificate of warranty and a step by step procedure for warranty claims. 

Do you offer international shipping?

We offer international shipping to New Zealand, Canada, and the United States. We will soon be offering to other regions.

Do I need to pay taxes or duties on international shipping?

Product prices listed on our store do not include any local taxes, import duties, or customs fees outside of Australia.

If you are ordering from outside Australia, your country may charge VAT, GST, customs duties, or courier handling fees upon delivery. These charges are not included at checkout and are the buyer’s responsibility.

How long does shipping take?

All deliveries within Australia is done within 7 business days from the date of purchase.