Shipping Terms

Processing Time:

All orders are processed within 1-3 business days, excluding weekends and holidays.

Shipping Rates:

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Methods:

We offer various shipping methods to meet your needs, including standard and expedited options.

Delivery Time:

Estimated delivery times vary depending on your location. Standard shipping typically takes 8-10 business days, while expedited shipping options are available for faster delivery.

International Shipping:

We offer international shipping to New Zealand, Canada, US, EU and other parts of Asia. 

Product prices listed on our store do not include any local taxes, import duties, or customs fees outside of Australia.

If you are ordering from outside Australia, your country may charge VAT, GST, customs duties, or courier handling fees upon delivery. These charges are not included at checkout and are the buyer’s responsibility.

 

Order Tracking:

Once your order has been shipped, a tracking number will be provided via email, allowing you to track the status of your shipment.

Shipping Confirmation:

A shipping confirmation email will be sent to you once your order has been dispatched, including tracking information and relevant details.

Shipping Delays:

In rare cases, unforeseen circumstances such as weather conditions or customs delays may affect delivery times. We appreciate your understanding in such situations.

Shipping Address:

It is the responsibility of the customer to provide accurate and complete shipping information. We are not liable for any delays or issues arising from incorrect addresses.

By placing an order with us, you agree to the above shipping terms. If you have any questions or concerns, please contact our team for assistance.